SMS Communications

SMS/Text Message Privacy & Opt-Out

Complete information about text message communications from Georgetown Health Foundation, including how to opt-in, opt-out, and manage your preferences.

Effective Date: January 2026

Important Information

Georgetown Health Foundation respects your privacy and is committed to protecting your personal information. This page explains how we use text messaging, your rights, and how to manage your preferences. Opting in to receive text messages is completely optional and never a condition of receiving services or making a donation.

1

Consent to Receive SMS Messages

By providing your mobile phone number and checking the SMS consent checkbox on our forms, you expressly consent to receive text messages from Georgetown Health Foundation. These messages may include:

  • Donation confirmations and receipts - Thank you messages and tax receipt information
  • Event reminders and notifications - Updates about fundraising events, health fairs, and community gatherings
  • Program updates and announcements - Information about new initiatives and community health programs
  • Health and wellness information - Community health tips and resources
  • Grant application status updates - For organizations that have applied for funding
  • Emergency or time-sensitive community health alerts - Urgent health-related information affecting Georgetown

Your Consent is Optional

Providing consent to receive text messages is not required to use our services, make a donation, apply for grants, or interact with GHF in any way. You may uncheck the SMS consent box on any form if you prefer not to receive text messages.

2

Message Frequency & Charges

Message frequency varies based on your interactions with GHF and the programs you're involved with. You may receive up to 10 messages per month, though this may vary during special campaigns, events, or emergencies.

Important: Message and data rates may apply. Standard messaging rates from your wireless carrier will apply to all text messages. Georgetown Health Foundation does not charge for SMS messages, but your mobile carrier may. Contact your carrier for details about your messaging plan.

3

How to Opt-Out of SMS Messages

You may opt out of receiving SMS messages from Georgetown Health Foundation at any time using any of the following methods:

1

Reply STOP

Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text message you receive from us.

This is the fastest way to stop messages

2

Call Us

Call (737) 307-6090 during business hours (Monday-Friday, 9am-5pm CT) and request to be removed from our SMS list.

Available during business hours

3

Email Us

Email [email protected] with "SMS Opt-Out" in the subject line. Include your phone number in the message.

Include your phone number

4

Mail a Request

Mail your opt-out request to:
Georgetown Health Foundation
624 S Austin Ave 200
Georgetown, TX 78626

Confirmation & Processing Time

After opting out, you will receive one final confirmation message acknowledging your request. You will not receive any further SMS messages from GHF unless you opt in again through our website or forms. Please allow up to 48 hours for your opt-out request to be fully processed across all our systems.

4

How to Get Help

If you are experiencing issues with our SMS program, have questions about text messages you've received, or need assistance:

  • Reply HELP to any message for automated assistance and contact information
  • Call us at (737) 307-6090 (Monday-Friday, 9am-5pm CT)
  • Email us at [email protected]
5

Data Collection & Use

When you opt in to receive SMS messages from Georgetown Health Foundation, we collect and store the following information:

  • Your mobile phone number
  • Date and time of opt-in consent
  • Message delivery and response data (to track successful delivery and engagement)
  • Opt-out requests and dates

We Protect Your Privacy

We will never sell, rent, or share your mobile phone number with third parties for their marketing purposes. Your phone number is used solely for the purposes described in this policy and in accordance with our general Privacy Policy.

6

Data Protection & Security

We implement appropriate technical and organizational measures to protect your mobile phone number and related data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure Storage

Encrypted databases and secure servers

Access Controls

Limited staff access on a need-to-know basis

Service Provider Requirements

Vendors must maintain confidentiality and security

Regular Audits

Ongoing security assessments and updates

Our SMS service providers are contractually obligated to maintain the confidentiality and security of your information and may not use it for any purpose other than delivering text messages on our behalf.

7

Supported Carriers

Our SMS program is supported by all major U.S. wireless carriers, including but not limited to:

AT&T Verizon T-Mobile Sprint U.S. Cellular Cricket Wireless MetroPCS Boost Mobile Virgin Mobile Mint Mobile Google Fi Xfinity Mobile

Carriers are not liable for delayed or undelivered messages. Message delivery depends on network availability and your phone's capabilities.

8

Changes to This Policy

We reserve the right to modify, amend, or update this SMS Privacy & Opt-Out Policy at any time. Any changes will be posted on this page with an updated "Effective Date" at the top.

For material changes, we will make reasonable efforts to provide notice, such as posting a prominent notice on our website or sending a text message notification to opted-in users.

Continued participation in our SMS program after changes are posted constitutes your acceptance of the revised policy. If you do not agree with the changes, you may opt out at any time using the methods described above.

Questions About This Policy?

If you have any questions, concerns, or comments about this SMS Privacy & Opt-Out Policy or our text messaging practices, please contact us:

Georgetown Healthcare System Inc.

Doing Business As: Georgetown Health Foundation

624 S Austin Ave 200, Georgetown, TX 78626
gthfs.org