Legal

Privacy Policy & Accessibility

This notice describes our privacy policy on how information about you may be used and disclosed and how you can obtain access to this information.

Georgetown Healthcare Foundation (GHF) is committed to safeguarding your privacy. This policy describes what personal data we collect, how we use it, and your rights. It applies to personal information and protected health information received by GHF, both online and offline, as well as any electronic, written or oral communication.

What Personal Information We Collect

When you are making a donation, participating in one of our programs, completing an online form on our website, submitting feedback, completing a survey or subscribing to our mailing list and newsletter, GHF collects your personal information. The most common information we collect includes names, addresses, email addresses, phone numbers, credit card information (if applicable), IP addresses and web analytics data. We may use this information to acknowledge receipt of your donation for tax purposes, provide services you have requested, update you on the impact of your contributions, and communicate with you about the work we do. We use cookies to provide a better experience and improve our website to track usage patterns. GHF is the sole owner of and user of the personal information collected on this site.

How We Collect Your Information

GHF collects personal information directly when you provide it to us by receiving services, donating to the organization, participating in one of our programs, becoming a volunteer, subscribing to a newsletter or any communication, completing a survey, submitting feedback, or completing any online form on our website. We also collect your personal information automatically as you navigate through our website (for example, web analytics), or when you use services associated with GHF. We may also receive personal health information from care providers as part of services we provide to you.

Use and Disclosure of Health Information

GHF may use your personal health information, information that constitutes protected health information as defined in the Privacy Rule of the Administrative Simplification provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), for purposes of providing you with treatment, obtaining payment for your care, and conducting health care operations. Absent an exception under the Privacy Rule or other applicable laws, we will not use or disclose your personal health information without your written consent. GHF may use your personal health information to coordinate care and with others involved in your care, such as your attending physician and other health care professionals who have agreed to assist GHF in coordinating care. GHF also may disclose your personal health information to individuals outside of GHF but who are involved in your care, including family members, pharmacists, suppliers of medical equipment, or other health care professionals.

How We Use Personal Information

We may use your information to complete a financial transaction for donating to the organization; participating in an GHF program; or when you give us consent to provide you with marketing information about donating, joining one of our programs, general news and items of interest to our constituents. We may use your information to respond to your requests and provide you with information you request. We may also use your information to inform you of changes to this privacy notice or services associated with GHF that you use.

Marketing

GHF provides a separate online form to join our mailing list. Where we have your consent to do so (for example, you have subscribed to our email list or have indicated you are interested in receiving information from us), we may send you emails or other communications that we feel may be of interest to you. GHF may also contact you via surveys to conduct research about your opinion of services offered or that may be offered. This information is accessed only when we correspond with our mailing list periodically during the year, either via email or regular mail. You can opt out of such communications by clicking the unsubscribe link included in the email. Alternatively, you can contact us directly if at any time you wish to be removed from the mailing list or if you would like to correct or change the personal information you have previously provided.

Cookies

By using this website, you agree that GHF may place cookies on your device and access them when you visit our site. A cookie is a small file of letters and numbers that we put on your computer. The cookies we use aid us in improving our site and your experience by tracking which areas and features of our site are popular, making the site easier to navigate, count visits and allow a registered user to remain signed in to his/her user profile throughout a visit. We may also use cookies placed on our site by third parties acting on our behalf. If you want to opt out of our cookies, you can delete them and any other cookies that are already on your computer. Please refer to the help and support areas on your Internet browser for instructions on how to locate the file or directory that stores cookies. Some functionality on our site may be affected if you delete our cookies.

How Long We Keep Your Personal Information

We retain personal information for as long as is necessary to provide the services to you, and to comply with our legal obligations. If you no longer want us to use your personal information, you can request that we erase your personal information. Please note that if you request the removal of your personal information, GHF will retain information from deleted accounts as necessary for legitimate business interests, to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, enforce the terms of service and take other actions permitted by law.

Security

GHF uses generally accepted, industry-standard practices and technologies to protect against unauthorized access to our servers, equipment and other components of our online presence, and to safeguard your credit card information.

Social Media Community Guidelines

Georgetown Healthcare Foundation social media channels provide a place where ideas and content can be shared, and conversation can flow freely and respectfully. We encourage you to join the conversation. Below are our guidelines for communicating on these channels.

  • Be respectful when interacting with our community.
  • We won't tolerate abusive language or content, including material that is defamatory, obscene, violent, threatening, harassing, discriminatory, aggressive, argumentative, or that can be construed as bullying or is otherwise deemed inappropriate.
  • We reserve the right to remove content from our social media channels if we feel it fails to adhere to any of these guidelines.
  • We also reserve the right to block/ban users from our social media channels if they exhibit inappropriate behavior.

Accessibility Statement

At Georgetown Healthcare Foundation, we are dedicated to ensuring our website is accessible and usable by everyone, regardless of technology or ability. We believe in digital inclusion and are continuously working to improve the user experience for all our visitors.

We strive to meet minimum standards for our website. This includes efforts to:

  • Use sufficient color contrast for text and interactive elements.
  • Add alternative text to images for screen readers.
  • Ensure content can be zoomed up to 400% without breaking the layout.

While we are committed to accessibility, some parts of our website may not fully conform to the highest standards. For example, a few older videos may lack captions or audio descriptions. We are actively working to address these limitations. We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or need assistance, please contact us at: Phone: (737) 307-6090

SMS/Text Message Privacy & Opt-Out Policy

Effective Date: January 2026

Georgetown Health Foundation ("GHF," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This SMS/Text Message Privacy & Opt-Out Policy explains how we collect, use, and protect your mobile phone number and related information when you opt in to receive text messages from us.

Consent to Receive SMS Messages

By providing your mobile phone number and opting in to our SMS program, you expressly consent to receive text messages from Georgetown Health Foundation. These messages may include:

  • Program updates and announcements
  • Event reminders and notifications
  • Donation confirmations and receipts
  • Health and wellness information
  • Grant application status updates (for applicants)
  • Emergency or time-sensitive community health alerts

Message Frequency & Charges

Message frequency varies based on your interactions with GHF and the programs you're enrolled in. You may receive up to 10 messages per month, though this may vary during special campaigns or events.

Important: Message and data rates may apply. Standard messaging rates from your wireless carrier will apply to all text messages. GHF does not charge for SMS messages, but your carrier may.

How to Opt-Out of SMS Messages

You may opt out of receiving SMS messages from Georgetown Health Foundation at any time using any of the following methods:

1

Reply STOP

Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text message you receive from us.

2

Call Us

Call (737) 307-6090 during business hours and request to be removed from our SMS list.

3

Email Us

Email [email protected] with "SMS Opt-Out" in the subject line. Include your phone number in the message.

4

Written Request

Mail your opt-out request to: Georgetown Health Foundation, 624 S Austin Ave 200, Georgetown, TX 78626

Confirmation: After opting out, you will receive a one-time confirmation message acknowledging your request. You will not receive any further SMS messages from GHF unless you opt in again. Please allow up to 48 hours for your opt-out request to be fully processed.

How to Get Help

If you are experiencing issues with our SMS program or have questions about text messages you've received:

  • Reply HELP to any message for assistance
  • Call us at (737) 307-6090
  • Email us at [email protected]

Data Collection & Use

When you opt in to receive SMS messages, we collect and store:

  • Your mobile phone number
  • Date and time of opt-in consent
  • Message delivery and response data
  • Opt-out requests and dates

We will never sell, rent, or share your mobile phone number with third parties for their marketing purposes. Your phone number is used solely for the purposes described in this policy and in accordance with our general Privacy Policy.

Data Protection & Security

We implement appropriate technical and organizational measures to protect your mobile phone number and related data against unauthorized access, alteration, disclosure, or destruction. Our SMS service providers are contractually obligated to maintain the confidentiality and security of your information.

Supported Carriers

Our SMS program is supported by all major U.S. wireless carriers, including but not limited to:

AT&T Verizon T-Mobile Sprint U.S. Cellular Cricket MetroPCS Boost Mobile Virgin Mobile

Carriers are not liable for delayed or undelivered messages.

Changes to This Policy

We reserve the right to modify this SMS Privacy & Opt-Out Policy at any time. Any changes will be posted on this page with an updated effective date. Continued participation in our SMS program after changes are posted constitutes your acceptance of the revised policy.

Questions About This Policy?

If you have any questions or concerns about this SMS Privacy & Opt-Out Policy, please contact us:

(737) 307-6090
624 S Austin Ave 200, Georgetown, TX 78626

Links to Other Websites

GHF's website includes links, some temporary and some permanent, to other websites. We are not responsible for the privacy and security practices of any other website or the nature of the content contained therein.

Children's Privacy

None of the content and information on GHF's website is targeted toward children under 13 years of age. We make every effort to ensure that we do not collect or maintain information on our website from those we know to be younger than 16 unless parental consent has been obtained in writing. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, please contact us in writing via email or using our contact information below. Please include an indication that your request relates to a "COPPA" inquiry. We will review the request and, if appropriate, delete such information from our files within a reasonable time.

Your Rights Regarding Your Health Information

Although your health record is the physical property of the entity that compiled it, the information belongs to you. You have the right to:

  • Request a restriction on certain uses and disclosures of your information, although GHF is not required to agree to your request other than for disclosures restricted by the Privacy Rule
  • Obtain a paper copy of this notice
  • Inspect and obtain a copy of your protected health information
  • Request an amendment to your protected health information
  • Receive an accounting of disclosures of your protected health information
  • Receive confidential communications of your protected health information
  • Revoke in writing your authorization to use or disclose protected health information except to the extent that GHF has already taken action, in reliance on that authorization

GHF's Responsibilities

  • Maintain the privacy of your protected health information (as required by law)
  • Provide you with notice of GHF's legal duties and privacy practices with respect to protected health information (as required by law)
  • Notify you in the event of a breach of unsecured protected health information (as required by law)
  • Abide by the terms of this privacy notice

Changes to This Policy

GHF reserves the right to change our privacy practices and to make the new privacy notice provisions effective for all protected health information that we maintain. If and when GHF decides to alter our privacy notice, we will make the changes directly to this notice, which you can always access on our website.

Contact Us

If you have specific questions or concerns, you may contact us by using the "Contact Us" link on our website or you may contact us at the following address:

Georgetown Healthcare Foundation

624 S Austin Ave 200
Georgetown, TX 78626

Last updated August 2018